Feedback and complaining

Help us improve

Gallang Place is always trying to improve on what we do. You can help us by giving feedback.

If you are happy with our service, you can leave a compliment.

If you are unhappy with our service or have a complaint let us know.

You can call us, contact us or write to us – or you can drop into our office.

  • 07 3899 5041

  • 57 Southgate Ave, Cannon Hill, QLD, 4170

If you are unhappy with the service please take the following steps:

How to make a complaint

  • First if you are comfortable discuss your concerns with a staff member or by filling in our online feedback form

  • If you are not satisfied that the matter is resolved, ask to talk to the Supervisor or Manager

  • If you are still not happy, you may write to the Board of Directors and address as follows:

    Private and Confidential
    Board of Directors
    Gallang Place
    57 Southgate Ave
    Cannon Hill 4170

  • At any time in the complaints process you can have a representative or support person involved. This may be a family member, a friend or a professional person of your choosing.

  • At any time in the complaints process you can have a representative or support person involved. This may be a family member, a friend or a professional person of your choosing.

  • Your concerns will be treated with respect and confidentiality, and your complaint will not affect how we work together or your access to our services.

  • Feedback we have received

Quick contact

  • This field is for validation purposes and should be left unchanged.